Thanks for shopping at MariMarlo. It’s important to us that you are happy with your purchase. But, if you are not entirely satisfied, no problem, we are here to help you.

You have 14 calendar days from the date you received the item to return it.

To be eligible for a return:
  • your item has to be complete and in unused condition (no scratches, marks or other imperfections and no signs of wear on the product)
  • the original labels and tags are still attached to the item
  • your item is in the original package
  • (a copy of) the invoice or proof of purchase and the return form are enclosed.

To return your item please download en print the return form below.

Return address:

Rijksstraatweg 1
8131 PB  Wijhe
the Netherlands

Once we received your item and approved your return we will refund the price you paid for your item using the same method of payment you used to make your original purchase. Please note that you will be responsible for paying your own shipping costs for returning your item. For clients who live outside the European Community the item will be subject to a customs duty based on the value of the product. Custom duties and taxes paid by MariMarlo to receive your item will be deducted from the refund.  

If you have any questions please contact us at

The Italian bags from the Fortunata line are all one of a kind, made of 100% genuine Italian vegetable-tanned leather (Vera Pelle Italiana). Every bag is unique and handmade and can slightly differ from the item(color) shown on the website. Each item is carefully crafted and undergoes a stringent quality control. Small imperfections in the leather are a natural occurrence since it can vary in color and texture due to the tanning process. These are not considered defects, but rather a natural characteristic of the leather. If you still see obvious manufacturing defects please contact us by mail at and attach photos, so we can find a suitable solution for you.